SEBI Single Registration No.: INZ000238734

NSE Ltd, Member Id: 07526 (Segment: CM / FO / CDS / IRD) | BSE Ltd, Clearing No.: 3044 (Segment: CM / FO / CDS / IRD)

MSEI Ltd, Member Id: 14100 (Segment: CDS) | CSE Ltd, Code No: 03/786 (Segment: CM)

Depository Participant: NSDL,  DP ID : IN302412 | NSDL SEBI Registration No.: IN-DP-249-2016

Registered Office Address: “Mukti Chambers”, 4A, Clive Row, Kolkata – 700 001, West Bengal Phone No.: (033)40126700

Common Escalation Matrix
Details ofContact PersonAddressContact No.Email Id

Customer Care

Sandeep Sharma

“Mukti Chambers”, 4A Clive Row, Kolkata – 700001

03340126755 / 9830808847

Head of Customer Care

Swarup Mondal

“Mukti Chambers”, 4A Clive Row, Kolkata – 700001

03340126740 / 9830590328

Compliance Officer

Kiran Kumar Sonthalia

“Mukti Chambers”, 4A Clive Row, Kolkata – 700001

03340126770 / 9830023788


Shyam Saraogi

“Mukti Chambers”, 4A Clive Row, Kolkata – 700001

03340126700 / 9830460230

Working hours are from 10:00 am to 05:00 pm

Please quote your Service Ticket / Complaint Ref No. while raising your complaint at SEBI SCORES / Exchange portal.
In absence of response / complaint not addressed to your satisfaction, you may lodge a compaint with :



  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to ₹ 50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.

Read the Circular HERE